Govern AI on ServiceNow. Authorise action before it executes.
ServiceNow provides the governance system of record for AI: inventory, risk, controls, ownership and evidence. Karvin implements VORTIQ-X runtime AI Action Authority and connects it to ServiceNow governance, so that each protected action is checked before it becomes an operational consequence.
The questions enterprises ask about ServiceNow AI governance.
What is ServiceNow AI Governance?
ServiceNow AI Governance is the set of capabilities within ServiceNow, including AI Control Tower, IRM and GRC, that let an organisation discover, classify, assess, approve and monitor AI systems across their lifecycle. Karvin implements ServiceNow AI Governance so that AI use cases and agents are inventoried, risk-assessed, owned and controlled before they reach production.
What is AI Control Tower?
AI Control Tower is the ServiceNow capability that provides visibility and governance over AI initiatives: AI asset discovery, risk classification, model oversight, approval workflows and audit trails. Karvin implements AI Control Tower so an enterprise can see every AI system running in the organisation and evidence its governance to regulators.
What is AI Action Authority?
AI Action Authority is the runtime decision that determines whether a specific AI action is permitted before it executes. ServiceNow AI Control Tower governs the AI lifecycle and context; VORTIQ-X provides the independent runtime authority that allows, holds, transforms or denies an action. Karvin connects the two.
How does ServiceNow work with VORTIQ-X?
ServiceNow acts as the governance system of record and workflow platform, holding AI inventory, risk, ownership and evidence. VORTIQ-X acts as an independent action authority plane that checks each protected action before execution. Karvin implements the integration so that authority decisions and evidence flow back into the ServiceNow governance record.
How do you move an AI agent safely into production?
Karvin follows a structured lifecycle: identify the use case, identify intended actions, identify systems and data accessed, establish ownership, assess risk, define authority boundaries, define approval requirements, configure ServiceNow governance, configure runtime authority, test allowed and denied scenarios, release, continuously observe, and preserve evidence. See our AI to Production approach.
How does Karvin implement AI governance?
Karvin implements AI governance as a connected programme on ServiceNow: AI inventory and discovery, risk classification aligned to EU AI Act and ISO/IEC 42001, approval workflows, control mapping, runtime authority via VORTIQ-X, continuous monitoring and evidence. Delivery is senior-led and fixed-outcome.
Who is this service best suited for?
Karvin is best suited to UK and European enterprises in regulated industries, particularly financial and professional services, that need specialist ServiceNow AI governance and the authority controls required to move AI agents safely into production.
A connected AI governance programme on ServiceNow.
Discover
AI asset discovery and inventory across the estate.
Assess
Risk classification aligned to EU AI Act and ISO/IEC 42001.
Govern
Ownership, policy, approval workflows and controls in ServiceNow.
Authorise
Runtime AI Action Authority via VORTIQ-X before execution.