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Enterprise AI Use Case Library

AI use cases and the authority boundaries they need.

Every AI use case needs defined boundaries: what the agent may do, which systems and data it may access, up to what limits, and where humans must approve. Karvin helps enterprises assess, govern and authorise AI use cases before they reach production.

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In Plain English

A use case is not just a prompt. It is a set of boundaries.

The following are illustrative enterprise AI agent scenarios, not existing customer deployments. Each shows the actions, systems, data and authority boundaries that governance must address before the agent is allowed to act.

Procurement AI Agent

High — financial and contractual consequence

Automate supplier onboarding and purchase order creation.

Actions
  • • Raise purchase orders
  • • Approve suppliers
  • • Modify contracts
Systems
  • • ERP
  • • Procurement system
  • • Vendor master
Data Accessed
  • • Supplier records
  • • Pricing data
  • • Contract terms
Boundaries
  • • Spend limits per transaction
  • • Supplier risk tier gating
  • • Approval routing above threshold
  • • No access to bank account details

Customer Service Agent

Medium — financial and data consequence

Handle customer requests and account updates.

Actions
  • • Issue refunds
  • • Update account records
  • • Escalate cases
Systems
  • • CRM
  • • Billing system
  • • Case management
Data Accessed
  • • Customer PII
  • • Account history
  • • Payment records
Boundaries
  • • Refund value caps
  • • Data access scoped to own customers
  • • Human escalation for complaints
  • • No access to other customers' data

Financial Approval Agent

High — direct financial consequence

Approve payments and release invoices within delegated limits.

Actions
  • • Approve payments
  • • Release invoices
  • • Adjust ledgers
Systems
  • • Finance system
  • • ERP
  • • Banking platform
Data Accessed
  • • Invoice records
  • • Ledger entries
  • • Bank account details
Boundaries
  • • Financial limits per transaction
  • • Segregation of duties enforced
  • • Regulatory checks before release
  • • No self-approval

Infrastructure Remediation Agent

High — operational consequence

Automatically resolve IT incidents and close alerts.

Actions
  • • Restart services
  • • Modify configurations
  • • Close incidents
Systems
  • • ITSM
  • • Configuration management
  • • Cloud platform
Data Accessed
  • • System logs
  • • Configuration baselines
  • • Incident records
Boundaries
  • • Change scope limited to non-production first
  • • Environment limits enforced
  • • Rollback authority defined
  • • Human approval for production changes

Third-Party Risk Agent

Medium — governance consequence

Trigger vendor assessments and update risk scores.

Actions
  • • Trigger assessments
  • • Request evidence
  • • Update risk scores
Systems
  • • ServiceNow VRM
  • • GRC platform
  • • Document store
Data Accessed
  • • Vendor records
  • • Assessment responses
  • • Risk scores
Boundaries
  • • Assessment scope per vendor tier
  • • Data handling per classification
  • • Escalation to analysts for high-risk
  • • No authority to approve or onboard

HR Service Agent

Medium — data and HR consequence

Process employee requests and update HR records.

Actions
  • • Update employee records
  • • Process leave
  • • Action case tickets
Systems
  • • HRSD
  • • Payroll system
  • • Case management
Data Accessed
  • • Employee PII
  • • Salary data
  • • Leave balances
Boundaries
  • • Data sensitivity by field type
  • • Role-based access enforced
  • • Policy compliance checked
  • • No access to compensation changes without approval

Example only. These are illustrative enterprise AI agent scenarios, not named customer deployments.

From Use Case to Authority

Every use case above needs the same question answered.

Is this AI use case actually ready to be given operational authority?

Assess Your AI Use Case
FAQ

Frequently Asked Questions

An AI use case is a defined application of AI or an AI agent to a specific business task. A well-governed AI use case has a named owner, a defined purpose, identified systems and data, permitted and prohibited actions, and authority boundaries. Karvin helps enterprises define and assess AI use cases before they reach production.

Talk to a Specialist

Discuss your AI use case with Karvin.

Tell us which AI use cases or agents you are moving toward production. We'll outline the governance and authority controls you need.