A productised, fixed-price, AI-led delivery model for seven regulated workloads on the ServiceNow platform — governance outcomes in weeks, not 12 to 18 months.
Today we're launching The Karvin Way for ServiceNow — a productised, fixed-price, AI-led delivery model for seven regulated workloads on the ServiceNow platform. It's designed for medium and large regulated organisations who need governance outcomes in weeks, not the 12 to 18 months a traditional system integrator engagement requires.
The Karvin Way changes the economics of regulated ServiceNow delivery. Every implementation lands in 3 to 6 weeks plus 2 weeks of hypercare. The price is fixed. The specialist is included. And the AI delivery toolkit underneath is invested in by Karvin — never billed back to the customer.
The portfolio covers the regulated workloads we deliver most often.
Regulatory scoping into bespoke policy frameworks, with populated ServiceNow tables, control objectives and regulatory citations.
Risk definitions, control frameworks, KRIs and scoring models, with end-to-end regulation-to-control traceability.
Audit universe, engagement templates, workpapers, observation and issue workflows, linked to the GRC risk and control library.
DORA-compliant BIA, RTO/RPO, BCP and DR plan templates, all linked back to CMDB and risk records.
Important Business Services, impact tolerances and severe-but-plausible scenarios, covering DORA Article 11 and FCA SYSC 15A.
DORA ICT Register, vendor tiering, Smart Assessment Engine templates, automated risk scoring and IRM control generation.
EU AI Act classification, AI Control Tower configuration, AI asset discovery across 30+ integrations and Karvin's CSET methodology.
💡 GRC Trio advantage: Policy & Compliance, Advanced Risk and Audit Management share a single Entity Scoping foundation — the second and third modules deploy faster than the first when bought together.
The Karvin Way is aligned with ServiceNow's own AI-led delivery direction — Engage Central, AI Delivery Agents and Expert Implementations. Three sequential AI skills do the heavy lifting.
Turns regulatory obligations and the customer's ServiceNow context — CMDB, CSDM, entity hierarchy, existing GRC content — into a structured backlog of epics, stories and acceptance criteria.
Generates configuration inside governed Update Sets — policies, control objectives, risk records, BIAs, vendor tiers, dashboards. Approved stories in; populated module out.
Generates ATF test suites from the same acceptance criteria, runs them on schedule and logs defects against the originating stories. Unlocked by Karvin's AI Test Agent.
"When the playbook says 'AI does the build', what it actually means for regulated work is that AI does the build and a practitioner owns the outcome. The auditor doesn't care which model wrote the control description. They care whether the control description holds up and who signed it."
— Katya, Founder, Karvin Limited
Available independently from any implementation.
Replaces a human QA tester. Generates and executes ATF test suites against any ServiceNow instance, continuously post-go-live. Unlocks the Stories to Test skill inside Karvin implementations.
A 2-week engagement producing a platform health report, customisation register, licensing analysis and a 12–24 month roadmap. Frequently the fastest entry point for a new customer relationship.
The Karvin Way is built to work with the wider ServiceNow ecosystem, not against it.
Karvin delivers the implementation; the customer relationship and platform credit sit with the SN account team.
System integrators, Big 4 firms and consultancies bring Karvin in white-label on regulated workloads. The Karvin Way runs underneath; the customer-facing brand is the partner's.
Advisors, niche consultancies and ServiceNow-adjacent practices refer regulated GRC workloads to Karvin. Commercials are confirmed at scoping; declared and clean, with no hidden margin.
Every implementation is mapped against the regulatory regimes our customers actually report into.
For organisations facing multiple regulatory deadlines at once, four pre-defined bundles provide a starting point.
Strongest expansion for FS customers with IRM, VRM and BCM licences
Three modules sharing one Entity Scoping foundation
EU AI Act classification and AI Control Tower deployment
Health check plus the first GRC module to land the relationship
A 30-minute discovery call confirms which implementations are relevant to your context. Fixed-price scoping proposal within 3 to 5 working days. Delivery begins within two weeks of sign-off.
Karvin Limited is a ServiceNow Approved Partner specialising in GRC, IRM, AI Governance and regulated industry delivery.
Governance · Controlled · Evidenced.